We want you to love your rubber ducks! If you’re not completely satisfied, we accept returns within 14 days of delivery. To start a return, please contact our support team with your order details. Items must be in their original condition and packaging.

Once we receive your return, we’ll process your refund or exchange as quickly as possible. Please note that return shipping costs may apply.

Need help? Reach out to us—we’re happy to assist!

We currently ship to the UK and EU! 

• Ireland Orders: Delivery takes 1-2 days.

• EU Orders: Delivery takes up to 7 days.

All items are shipped from within Ireland , ensuring quick and reliable delivery. If you have any questions about shipping, feel free to reach out—we’re happy to help!

Once you complete your purchase, a sales receipt will be sent to your email. You can also find your receipt by logging into your account on our website and checking your order history. If you need any help retrieving it, feel free to contact our support team—we’re happy to help! 🦆💛

Yes! The rubber duck you receive will match the product image shown on our website. We take great care to ensure our photos accurately represent each duck’s design, color, and details. However, slight variations may occur due to lighting or manufacturing differences, but rest assured—it’ll be just as adorable as pictured! 🦆✨