Last updated: 17/03/2025

At The Online Duck Shop, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website.


Who We Are

We are The Online Duck Shop, an eCommerce store based in Dubai, specializing in unique and collectible rubber ducks. Our website address is theonlineduck.site. If you have any questions about this policy, you can contact us at:

📧 Email: [email protected]ite
📍 Address: Online Duck Store, Dubai Mall, Dubai


Comments

When visitors leave comments on our site, we collect the data provided in the comment form, along with the visitor’s IP address and browser user agent to help detect spam.

Your comments may be checked through an automated spam detection service to ensure a safe and friendly community.


Media

If you upload images to the website (such as in product reviews), please avoid including embedded location data (EXIF GPS). Visitors to the site can download and extract location data from uploaded images.


Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help our site remember your preferences.

GDPR Compliance

As we operate in the UAE, we comply with the General Data Protection Regulation (GDPR). This means:

  • You have the right to access, update, or delete your personal data.
  • You can opt out of non-essential cookies at any time.
  • We only use cookies for essential functionality, analytics, and improving your shopping experience.

You can manage cookie settings in your browser or through our cookie consent banner.


Embedded Content from Other Websites

Pages on this site may include embedded content (e.g., videos, images, or articles from other websites). Embedded content behaves the same way as if you visited the other website directly.

These external websites may collect data, use cookies, and track your interaction with their content. We recommend reviewing their privacy policies for more details.


Who We Share Your Data With

We only share your personal data when necessary for essential services, such as:

  • Payment Processors (to securely process transactions)
  • Shipping Providers (to deliver your order)
  • Analytics Services (to improve our website)

We never sell your data to third parties.


How Long We Retain Your Data

  • Comments & Reviews: Kept indefinitely unless requested for deletion.
  • Order Information: Stored for six years to comply with tax and legal obligations.
  • Cookies: Stored based on your preferences, usually between a few days and a year.

If you create an account, your personal data remains until you delete it or request removal.


What Rights You Have Over Your Data

Under GDPR, you have the right to:
✔ Request a copy of the personal data we hold about you.
✔ Ask us to correct or delete your data.
✔ Withdraw consent for marketing emails at any time.
✔ Restrict how we process your data.

To make a request, contact us at [email protected].


Where Your Data Is Sent

Visitor comments and form submissions may be checked through automated spam detection services.
For EU customers, we ensure any data transfers outside the UK/EU follow GDPR regulations for data protection.


By using our website, you agree to this Privacy Policy. We may update it occasionally, so please check back for any changes.

🦆 Thank you for shopping with The Online Duck Shop! 🦆